Fibes

Fibes provides home and business internet connections in Beirut and Mount Lebanon, with fiber, wireless and DSL options suited to each building.

Home internetBusiness connectivityFiber, wireless and DSL

SERVICE DISCOVERY

Make the connection choices understandable.

Fibes presents home and business internet options for Beirut and Mount Lebanon. The website connects technology choices, package information and coverage guidance. The selected plans screen makes the comparison visible through daily-quota and unlimited connections, while the surrounding service information supports the route to getting connected.

CUSTOMER GUIDANCE

Keep the question connected to the next step.

The engagement includes an AI customer-care assistant. The supplied mobile view shows coverage guidance and a handoff within the customer journey, connecting a question about the service to a next step. Website information and the assistant sit within the same customer-facing experience.

WHAT WE WORKED ON

Connectivity, made clear.

Internet package discovery
Coverage and connection journeys
Service information and guidance
AI assistant integration

FROM THE WORK TO YOUR BRIEF

Explore the relevant scope.

The recorded contribution above is specific to this project. These service pages explain the wider offer and how a new engagement is scoped.

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